Privacy Policy

UK Print and Pack ("we", "us") is committed to protecting personal data in line with the EU General Data Protection Regulation (GDPR) and all applicable data protection law.

1. Who We Are

UK Print and Pack is a B2B printing and packaging specialist operating internationally, with headquarters and production in Chennai, India, and a consulting office in Schwäbisch Gmünd, Germany. For data protection enquiries, please use the contact form on this website.

2. Data We Collect

• Contact details submitted via our enquiry form (name, email, phone number, company name)
• Business contact details collected through professional sources such as LinkedIn, company websites, or industry directories in the course of B2B outreach
• Technical data (IP address, browser type, device type) collected via cookies
• Usage data collected via website analytics

3. How We Use Your Data

• To respond to your enquiry or request
• To conduct B2B sales outreach to relevant professional contacts
• To improve our website and services
• To fulfil legal and contractual obligations

4. Legal Basis for Processing

We process personal data under the following legal bases as defined in GDPR Article 6:

• Article 6(1)(a) — Consent: Where you have submitted your details via our contact form or explicitly opted in to receive communications from us.
• Article 6(1)(b) — Contract: Where processing is necessary to fulfil an order, quotation, or other contractual obligation.
• Article 6(1)(f) — Legitimate Interests: Where we conduct B2B outreach to named professional contacts whose business details are publicly available and where there is a genuine and relevant business reason for contact. We rely on this basis only where our interests are not overridden by the rights and freedoms of the individual. Under this basis, every communication includes a clear and immediate opt-out mechanism, which is honoured without delay.
• Article 6(1)(c) — Legal Obligation: Where processing is required to comply with applicable law.

5. B2B Outreach & German UWG Compliance

Where we conduct cold B2B email outreach to contacts in Germany or other EU member states, we do so in compliance with both GDPR and, where applicable, the Gesetz gegen unlauteren Wettbewerb (UWG — German Unfair Competition Act), which imposes additional requirements on unsolicited commercial communications beyond those set out in GDPR.

Our outreach process requires that:

• The recipient's business email address is publicly listed in a professional context
• The communication is directly relevant to the recipient's professional role or business activity
• Every email clearly identifies UK Print and Pack as the sender, including our company name and contact details
• Every email includes a clear, simple opt-out instruction that is acted upon immediately and permanently
• A record of the legitimate interest basis and data source is maintained for each contact

Cold calling is not conducted in Germany without prior consent or an established business relationship. LinkedIn outreach to named professionals is used as a compliant alternative channel.

6. International Data Transfers

UK Print and Pack's operations involve data processing in India, which is not classified as a country providing an adequate level of data protection under EU GDPR. Where personal data relating to EU/EEA data subjects is transferred to India, we rely on Standard Contractual Clauses (SCCs) as the legal transfer mechanism, as approved by the European Commission. Copies of the applicable SCCs are available on request.

7. Retention

Contact data submitted via the enquiry form is retained for up to 36 months from the date of last contact, after which it is securely deleted. B2B prospect contact data collected under Legitimate Interest is retained for up to 24 months from the date of last contact. Where an opt-out or erasure request is received, the relevant personal data is deleted within 30 days and a record of the request is retained for compliance purposes.

8. Your Rights

Under GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data (the "right to be forgotten")
• Right to restriction — to request that we limit processing of your data
• Right to object — to object to processing based on Legitimate Interests, including B2B outreach
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please use the contact form on this website. We will respond within 30 days.

9. Cookies

See our Cookie Policy for full details of the cookies we use and how to manage them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised. Continued use of this website following any update constitutes acceptance of the revised policy.